Help centre · Practical guide
Payment methods, tax-free payment, financing, and payment troubleshooting
Payment options, business purchases, and installment plans depend on your region and the current checkout setup. The payment step is the source of truth for the methods, currency, taxes, and financing choices available for a specific order.
Accepted payment methods
Use any payment method shown during checkout. Availability can vary by location and change over time, so we do not list a fixed set here. If the method you expected is not displayed, contact us before placing the order.
Business and tax questions
Tax handling depends on your location, applicable rules, and the documentation available. Contact Hair Solutions Co. before ordering if you are purchasing for a business or need a particular invoice or tax treatment. We will confirm the current process without assuming eligibility.
Financing and installments
If a pay-over-time option is available for your region and order, it will appear at checkout with the provider's terms before you confirm. Eligibility, checks, fees, and payment schedules are set by the provider.
If a payment fails
- Check the card number, expiry date, security code, and billing address.
- Confirm that sufficient funds are available and that the order total is expected.
- Ask your bank whether a security check blocked the online purchase.
- Try another method shown at checkout if one is available.
Avoid repeating the same attempt many times in a short period, as that can trigger additional security checks.
When to contact us
Contact us if a correct payment continues to fail, if you need help matching a charge to an order, or if you need business-purchase guidance. Include the order number or checkout email and the exact error message, but never send full card details. You can also return to Billing & Payment help.